Step 1: BROWSER / PLATFORM
We test Gaikai on PC, Mac, Linux in Internet Explorer, Firefox, Safari, and Chrome. We can#msg1004645t guarantee other browsers yet.
Step 2: POP UP / AD / SCRIPT BLOCKERS
Make sure that GAIKAI is allowed to run on any pop-up / ad / script blocker that you have enabled.
Step 3: CONNECTION / BANDWIDTH
Make sure you have an open internet connection (not VPN, proxy, etc.)
Using a wired connection may result in a better connection than a wireless connection. Close any applications that can eat up your available bandwidth (Dropbox, Outlook, BitTorrent...)
Step 4: FLASH
Make sure you have the latest version of Flash:http://get.adobe.com/flashplayer/
Step 5: JAVA
Make sure you have the latest version of Java:
http://www.java.com/en/download/index.jspStep 6: COOKIES / CACHE
If your browser is being grumpy, clear Cookies that might have been corrupted, and clear your cache data.
Step 7: SUPPORT
Still having problems? Contact Us for support! We are more than happy to help!